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| Warranty of Goods/Services |
| 1. All our goods/services will serve their intended functions. |
| Terms of Warranty |
| 2. All warranty conditions are stated in the product/services information provided, unless the manufacturer has provided none. |
| Prices |
| 3. All our prices are nett. No discounts will be given unless during monthly promotions. |
| Delivery services |
| 4. Delivery is free for goods purchased above S$100.00 and delivered within Singapore. Deliveries outside of Singapore will be charged according to the prevailing shipment rates. |
| Payment Processing |
| 5. We only accept VISA, MASTERCARD, NETS & Corporate cheque payments. |
| 6. We ensure accuracy in our billing as all our transactions are automatically processed. |
| Cancellation of Orders |
| 7. We will refund the amount paid if the order is cancelled due to the unavailability of goods or our inability to deliver the goods within the agreed time frame. |
| 8. We will not entertain any cancellations once the order is confirmed and submitted by the customer. |
| Confirmation of Orders |
| 9. We will send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action. |
| Exchange & Refunds |
| 10. All our goods sold are non-exchangeable and non-refundable. |
| Feedback |
11. We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please contact us at Tel: 6858 2322, Fax: 6858 2344,
Email : ksfoo@unitednature.com.sg |
| Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if they are not satisfied with the resolution of the complaint. Complaints can be referred to |
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BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email : ramesh@cnsg.com.sg
http://www.commercetrust.com.sg
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