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Shipping & Delivery Policy

Delivery Policy


We offer local/international shipping by our courier service partners, Ninjavan and Janio


All orders will be processed for courier pick-up once payment has been made and verified. 


Your orders will be delivered to you within 3 ~ 5 business days

The delivery and scheduling of your orders will be determined by the courier service partners, and we do not provide specific delivery time slots due to the delivery routing, as well as the delivery load. 


All deliveries will be tracked, and you will be notified of your order’s tracking number. The tracking number will be sent to the email indicated by you.

 

Deliveries may be delayed during peak seasons. 

Should you wish to send us feedback on the delivery service, please send us a message via Tel: 6858 2322 / WhatsApp 9456 5991 / Email: info@unitendature.com.sg

 

* business days - Mondays to Fridays, excluding Public Holidays



Self Collection


Self Collection is only available at:


Unitednature (Far East) Pte Ltd

362 Upper Paya Lebar Road 

#05-09 Da Jin Factory Building (Lobby B) Singapore 534963

Tel: 6858 2322 / Whatsapp 9456 5991


Collection Time: 

Mondays ~ Fridays - 930am ~ 1230pm, 230pm ~ 530pm only


Please proceed to self collect only AFTER receiving our confirmation via SMS / Whatsapp / Email.


**All self collection items have to be collected within 14 working days from our SMS/Whatsapp/Email order confirmation.


Orders will be cancelled after 14 working days and no refund will be issued.